Customer Relationship Management
SOLUTIONS WE OFFER
Let Marcellus Global Consulting help you find a powerful, and affordable CRM and sales automation platform that will work for you. The following are three main CRM solutions we believe are top notch. Connect with us today to learn more about what is right for you.
This software allows you to organize and automate communications and activities across all customer-facing departments, which includes sales, marketing and customer service. Sage CRM gives you access to local and international support and is the perfect tool for small to mid-market companies with up to several hundred users.
Salesforce is your business' command centre in the form of a customer relationship platform (CRM ). This solutions works together to manage your sales, marketing, customer service, and more in one central location.
Microsoft Dynamics CRM delivers a familiar solution that works with your existing Microsoft Office tools and is an integrated solution that connects with all your sales, marketing, and service processes.
WHY DO YOU NEED CRM?
By using a good Customer Relationship Management (CRM) solution makes it possible to manage key interactions with a customer or prospect. One is able to view where a client or prospect is throughout the buyer's journey.
WHAT IS CRM?
CRM stands for Customer Relationship Management, which encompasses how an organization manages the relationships with their clients. A CRM solution would handle all interactions one has with clients or prospects and is a central hub for all client related data, from contact information to sales.